24/7 Customer Support - 777 Rummy
We're here to help you with any questions or issues you may have
Frequently Asked Questions
Find quick answers to common questions about our platform
Account & Registration
How do I create an account?
Click the "Register" button, enter your mobile number, verify with OTP, create a password, and complete your profile. The process takes less than 2 minutes.
Can I have multiple accounts?
No, each user is allowed only one account. Creating multiple accounts is strictly prohibited and may result in account termination.
How do I verify my account?
We may require you to upload government-issued ID documents for verification. This helps us maintain platform security and comply with regulations.
Deposits & Withdrawals
What payment methods do you accept?
We accept UPI, net banking, credit/debit cards, and digital wallets. All transactions are processed securely through certified payment gateways.
How long do withdrawals take?
Withdrawals are typically processed within 24-48 hours. Large withdrawals may require additional verification and take longer.
Is there a minimum withdrawal amount?
Yes, the minimum withdrawal amount is ₹100. There are no maximum limits for verified accounts.
Gaming & Technical
What rummy variants are available?
We offer Points Rummy, Pool Rummy (101 & 201), and Deals Rummy with various table sizes and stake levels.
Can I play on mobile devices?
Yes, our platform is fully optimized for mobile devices. You can play on smartphones and tablets through our mobile-responsive website.
What if I get disconnected during a game?
If you get disconnected due to technical issues, we'll try to reconnect you to the game. If reconnection isn't possible, we'll investigate and provide appropriate compensation.
Security & Safety
Is my money safe on your platform?
Yes, we use advanced SSL encryption and secure payment gateways. Your funds are protected in segregated accounts and insured against fraud.
How do I report suspicious activity?
Contact our support team immediately if you notice any suspicious activity. We investigate all reports and take appropriate action to protect our users.
What should I do if I forget my password?
Click "Forgot Password" on the login page, enter your registered mobile number, and follow the OTP verification process to reset your password.
Contact Information
Get in touch with us through any of these channels
Phone Support
+91-800-777-7777
Available 24/7
Live Chat
Available on platform
Instant response
Support Hours
We're available when you need us most
Live Chat & Phone
24 hours a day, 7 days a week
Email Support
Monday to Sunday: 9:00 AM - 11:00 PM IST
Technical Support
24/7 for critical issues
Still Need Help?
If you can't find the answer to your question, our support team is ready to assist you 24/7.